Skip to main content
Custom Apparel FAQ | Shirts, Polos & Uniforms | DTF Dallas
DTF Dallas Help Center

Custom Apparel FAQ

Find answers about custom shirts, polos, hoodies, uniforms, artwork, print placement, group orders, turnaround, pickup, shipping, sizing, and garment care.

No minimumsOrder one or more
2:00 PM CSTSame-day cutoff
24/7 pickupRichardson, Texas

Custom apparel arrives finished and ready to wear: choose the garment, upload your design, and DTF Dallas prints it. Planning to press your own garments instead? Order DTF transfers; blank garment questions live in the Blank Apparel FAQ and press or wash questions in the DTF Application & Care FAQ.

Section 1

Custom Apparel Basics

Does DTF Dallas print custom apparel, or only transfers?

DTF Dallas offers both finished custom apparel and ready-to-press DTF transfers and gang sheets.

Choose custom apparel when you want DTF Dallas to supply the garment, print your design, and deliver a finished item that is ready to wear. This is an easy ordering option for customers who do not have a heat press or prefer the DTF Dallas team to handle the complete printing process.

Choose ready-to-press transfers when you already have the garments and want to apply the designs yourself.

What types of custom apparel does DTF Dallas offer?

DTF Dallas offers custom-printed T-shirts, polos, hoodies, sweatshirts, tanks, caps, tote bags, and beach towels, plus other selected products. Availability, colors, sizes, and brands can change, so review the current custom apparel collection before ordering.

Can I order one custom shirt?

Yes, DTF Dallas has no minimum order for custom apparel, so you can place a single-item order for one custom T-shirt, polo, hoodie, sweatshirt, tote bag, or another available product.

You can also place larger bulk orders for businesses, teams, schools, events, organizations, apparel brands, or family occasions. This flexibility makes the service suitable for both first-time customers and customers ordering coordinated apparel in larger quantities.

What is the difference between custom apparel and blank apparel?

Custom apparel arrives with your design already printed, while blank apparel is sold without decoration. DTF Dallas offers both: choose custom apparel for a finished ready-to-wear product and blank apparel when you plan to apply your own transfers or use the garment undecorated.

What is the difference between ordering custom apparel and ordering DTF transfers?

With custom apparel, DTF Dallas supplies and prints the garment for you. With DTF transfers, you receive the printed transfer and apply it to your own garment with a heat press.

Can I provide my own garments for DTF Dallas to print?

Yes, through the free heat press room at the DTF Dallas facility in Richardson: order a DTF product such as DTF Transfers by Size, a DTF gang sheet, or ready-to-press designs, then bring your own garments and apply the transfers yourself using the on-site heat press at no charge. This way you control the garment while DTF Dallas supplies the print.

Section 2

Products, Garments and Sizing

Can I order custom T-shirts from DTF Dallas?

Yes, DTF Dallas offers finished custom T-shirts printed with your own logo, photograph, text, artwork, or original design.

Choose an available shirt brand, color, size, and quantity, upload the artwork, select the print options, and add any relevant notes before checkout. Available choices include budget-friendly shirts, premium soft styles, garment-dyed T-shirts, and other blank apparel options.

The custom T-shirt arrives printed and ready to wear, so you do not need to apply the transfer yourself.

Does DTF Dallas print custom polo shirts?

Yes, DTF Dallas prints custom polo shirts, including the A4 Essential performance polo, for companies, staff uniforms, events, teams, and professional apparel. Check the product page for the current colors and sizes.

Can I order custom hoodies or sweatshirts?

Yes, DTF Dallas prints custom hoodies and sweatshirts, including Gildan Heavy Blend fleece and Comfort Colors garment-dyed styles in adult and youth sizes. Confirm the garment style, fabric, print area, color, and size range before submitting your design.

Does DTF Dallas offer youth custom shirts?

Yes, DTF Dallas offers custom youth and toddler garments for schools, teams, family events, clubs, and organizations. Check the current product page for available sizes and select artwork dimensions that fit the smaller print area.

Can I order plus-size custom apparel?

Yes, many DTF Dallas custom apparel styles are available in extended sizes. Size availability differs by garment, brand, and color, so review the specific product size range before placing the order.

How do I choose the right custom shirt size?

Use the size chart on the specific DTF Dallas product page and compare the listed garment measurements with a shirt that already fits well. Do not rely only on a general small, medium, or large label because fit can vary between brands and styles.

Will every shirt brand fit the same way?

No, fit, length, sleeve shape, fabric weight, and cut vary by brand and style. Review the individual size chart and description on the DTF Dallas product page before ordering, especially when matching garments for a group.

Can I mix shirt sizes in one custom apparel order?

Yes, group orders can include different garment sizes when the selected product offers them. Check every size and quantity carefully before checkout, because DTF Dallas produces custom-printed items according to the submitted order details.

Can I mix garment colors in one order?

Yes, you can select different available garment colors where the DTF Dallas product options allow it. Consider how the artwork will look on every color and whether light and dark garments require different design treatment.

Section 3

Artwork, Logos and Print Placement

Can I print my own logo or design on a shirt?

Yes, you can upload your own logo, artwork, photograph, text, or original design for DTF Dallas custom apparel.

For vibrant colors, sharp details, and the best possible print quality, submit a transparent PNG at 300 DPI and prepare the file at its intended print size. Fine lines, small text, low-resolution images, and unnecessary backgrounds can affect the final result.

Contact the DTF Dallas team at info@dtfdallas.com before ordering when you are unsure whether the artwork is ready to print.

What file format should I use for custom apparel artwork?

A transparent PNG at 300 DPI is the preferred file format for most DTF Dallas custom apparel orders. High-quality PDF or vector artwork can also be suitable, but all files should be checked at their final print dimensions.

Does my custom apparel design need a transparent background?

Yes, a transparent background is strongly recommended when you do not want a box or background color printed around the design. Remove all areas that should not appear in the final print before uploading your file to DTF Dallas.

Can DTF Dallas remove the background from my image?

Basic file assistance is sometimes available depending on the artwork, but customers should submit print-ready files whenever possible. Contact DTF Dallas before ordering to confirm whether background removal or other artwork preparation is possible for your file.

Can I print photographs on custom apparel?

Yes, DTF Dallas can print full-color photographs, gradients, illustrations, and detailed artwork on custom apparel.

For the best print quality, use a high-resolution image and review the photograph at the intended print dimensions. DTF printing can produce vibrant colors and sharp details, but screen colors do not always appear exactly the same in print because screens use light while printing uses ink.

Garment color, fabric texture, image resolution, contrast, and the white ink layer can also influence the final appearance.

Can I print white ink on a dark shirt?

Yes, DTF printing uses a white ink layer to support color on dark garments. The final appearance still depends on the artwork, garment color, fabric texture, and print size on DTF Dallas custom apparel.

Can I print on the front and back of a shirt?

Yes, when ordering DTF Dallas custom apparel you choose the print location on the product page: select the back print option and upload the file prepared for the back. Each print location uses its own correctly sized artwork, so upload a separate file for the front and the back.

Can I add a left-chest logo to custom apparel?

Yes, left-chest logos are commonly used for work shirts, polos, uniforms, and company apparel. Keep the design readable at a smaller size and confirm the placement area on the DTF Dallas product page before ordering.

Can I add sleeve prints or neck labels?

Yes, order ready-to-press options through the Shirt Label Bundle or this bundle option and press the sleeve prints or neck labels yourself. If you would like DTF Dallas to press them onto the garments for you, email info@dtfdallas.com with your order details; this service is not available at checkout yet, but the team can arrange it.

Will DTF Dallas automatically resize my design?

When ordering a DTF Dallas custom shirt, select the available print-size option on the product page, such as a standard front print, back print, pocket-size print, custom size, or oversized print.

DTF Dallas sizes the submitted design according to the selected option. Make sure the original artwork has enough resolution for the chosen print dimensions so the enlarged design maintains sharp details and strong print quality.

When the artwork includes small text, thin lines, or detailed logos, review the file carefully at its final size before checkout.

Section 4

Business, Team and Event Orders

Does DTF Dallas print custom work shirts?

Yes, DTF Dallas prints custom work shirts for businesses, contractors, service teams, restaurants, retail staff, and other organizations. Orders can include company logos, staff identifiers, event graphics, or branded designs; browse industry examples on the Work Shirts by Industry hub.

Can I order custom company uniforms?

Yes, DTF Dallas can produce coordinated custom apparel for companies, staff, contractors, restaurants, retail teams, service businesses, events, and other organizations.

Available products include custom T-shirts, polo shirts, hoodies, sweatshirts, and other garments. For consistent quality across a group order, confirm the garment style, color, sizes, quantities, print locations, and logo files before submitting the order.

A clear size and quantity breakdown helps the team prepare every item accurately and maintain a consistent appearance across the order.

Does DTF Dallas print custom team shirts?

Yes, DTF Dallas prints custom team shirts with logos, names, numbers, sponsor graphics, event designs, or other approved artwork.

Orders can include different available garment sizes and individualized names or numbers. For a smooth ordering process and consistent quality, submit a clear roster showing which name, number, garment size, color, and quantity belongs to each item.

Review all spelling, sizes, and quantities before production begins.

Can I order custom shirts for schools and student organizations?

Yes, DTF Dallas can print apparel for schools, clubs, student groups, graduation events, campus organizations, and extracurricular activities. Make sure you have permission to use any school name, logo, mascot, or protected artwork.

Can I order custom event shirts?

Yes, DTF Dallas prints custom event shirts for conferences, family reunions, fundraisers, festivals, races, community events, company events, birthdays, performances, launches, and other occasions.

Customers can place a single-item order or a larger bulk order, depending on the event. Choose the garment, sizes, quantities, colors, artwork, and print locations carefully before checkout.

For time-sensitive events, submit print-ready artwork early and contact the DTF Dallas team when you need help planning the order around a deadline.

Can I order custom shirts for a family reunion?

Yes, DTF Dallas can print family reunion apparel in multiple available sizes. Prepare the final design, shirt color, size list, and quantity breakdown before ordering.

Can I order custom shirts for a business promotion or giveaway?

Yes, DTF Dallas custom apparel works for launches, promotions, customer giveaways, staff campaigns, and branded events. Choose a garment and print size that match your budget, audience, and intended use.

Does DTF Dallas support repeat custom apparel orders?

Yes, DTF Dallas accepts repeat custom apparel orders when the original garment style, color, size, and artwork remain available.

Keep a record of the original product, print dimensions, placement, artwork file, garment color, sizes, and quantities. Reusing the same specifications supports consistent quality between the original order and future reorders.

Because blank apparel availability can change, confirm the current product options before submitting a repeat order.

Can different names or numbers be printed in one group order?

Yes, DTF Dallas can print different names and numbers in one group order. For a flawless production run, email info@dtfdallas.com a clear breakdown that connects each name or number with its garment size, color, and quantity; a complete list is the best way to make sure every piece is prepared exactly right.

How can I get consistent print quality across a custom apparel order?

Use the same high-resolution artwork, final print dimensions, garment style, garment color, and print placement throughout the DTF Dallas order, and submit a transparent PNG at 300 DPI whenever possible. Review all sizes, colors, quantities, names, numbers, and placements before checkout; fabric texture and garment color can influence the final appearance, so keeping the garment and artwork specifications consistent produces a more uniform result across the order.

Section 5

Ordering, Turnaround and Pickup

Is there a minimum order for custom apparel?

No, DTF Dallas does not require a minimum order for custom apparel.

You can order one custom T-shirt or another single finished garment, or place a larger bulk order for a business, team, event, school, organization, or apparel brand. Available garment styles, sizes, and colors depend on the selected product.

This no-minimum policy makes custom apparel accessible for personal projects, samples, first orders, and larger coordinated orders.

How do I order custom apparel from DTF Dallas?

Choose a custom apparel product such as the Custom T-Shirt, select the garment color, size, and quantity, upload your artwork, choose the available print location or other options, and complete checkout.

The online ordering process is designed to be simple for both first-time customers and repeat buyers. Review the artwork, garment options, quantities, spelling, print size, and placement before submitting the order.

Customers who need additional guidance can watch the custom apparel ordering tutorial on the DTF Dallas YouTube channel or contact the team with their project details.

How quickly can DTF Dallas print custom apparel?

Custom apparel follows the same DTF Dallas production turnaround as eligible transfer orders. Print-ready orders placed before the 2:00 PM CST cutoff qualify for same-day production, while orders placed after the cutoff move to the next business-day production queue.

This fast-turnaround option is helpful for customers who need custom T-shirts, uniforms, team apparel, or event shirts prepared quickly. Artwork issues, incomplete order details, large bulk orders, special garment availability, or additional customization needs can affect the final turnaround.

Wait for the order-ready notification before traveling to a pickup location.

Can I pick up custom apparel locally?

Yes, finished custom apparel can be selected for 24/7 DTF Dallas local pickup at 903 N Bowser Rd, Suite 250, Richardson, TX 75081. Wait for the order-ready instructions before traveling to the pickup location.

Does the 2:00 PM CST cutoff apply to local pickup?

The DTF Dallas 2:00 PM CST cutoff determines same-day production eligibility, but local pickup itself is available 24/7 after the order has been completed and the ready notification has been sent.

Does DTF Dallas ship custom apparel?

Yes, DTF Dallas ships finished custom apparel to customers across the United States and also offers local pickup in Richardson, Texas. Delivery speed depends on production completion and the shipping method selected at checkout.

Does custom apparel qualify for free shipping over $100?

No, custom shirt and custom apparel orders are excluded from the DTF Dallas free-shipping offer, which applies to DTF products such as transfers, gang sheets, and UV DTF over $100. Review the shipping charge displayed at checkout before completing the order.

Can I change sizes, colors, or artwork after ordering?

Contact DTF Dallas immediately at info@dtfdallas.com or (469) 769-8949 if you discover an error. Changes are not always possible once custom apparel enters production, so carefully review every garment option, quantity, design, spelling, and placement before checkout.

Can I cancel a custom apparel order after production begins?

No, DTF Dallas cannot accept cancellations once an order has entered production because of the fast turnaround. Contact the team immediately at info@dtfdallas.com if you need a change, so the order can be reviewed before production starts.

Section 6

Quality, Care and Customer Responsibility

How should I wash custom apparel printed by DTF Dallas?

Wait 24 hours before the first wash of your DTF Dallas custom apparel, then turn the garment inside out and wash it in cold water on a gentle cycle. Avoid bleach and fabric softener, and air dry or tumble dry low; see the DTF Application & Care FAQ for complete care guidance.

How long will the print last on custom apparel?

DTF Dallas transfers have been tested to withstand 100+ washes when they are applied and cared for correctly.

Actual durability depends on the garment, print placement, wear, friction, washing routine, drying temperature, and care practices. To help the print hold up after washing, wait at least 24 hours before the first wash, turn the garment inside out, wash it in cold water, and avoid bleach, fabric softener, and high dryer heat.

Proper care preserves vibrant colors, sharp details, flexibility, and long-term print quality; watch the 100-wash test video on the DTF Dallas Instagram to see the tested result.

Will the printed color look exactly like it does on my screen?

DTF printing can produce vibrant colors, gradients, photographs, and sharp details that closely reflect the submitted artwork. However, an exact screen-to-print match cannot be guaranteed.

Screens display color using light, while printed apparel uses ink. Garment color, fabric texture, artwork resolution, the white ink layer, monitor settings, and the selected print size can all influence the final appearance.

When color accuracy is especially important, use a high-resolution file and contact DTF Dallas for a basic artwork review before ordering.

Can DTF Dallas print copyrighted logos, characters, or trademarks?

Customers should only submit artwork they own or have permission to reproduce; DTF Dallas prints files as submitted. By placing an order, the customer confirms the legal right to use logos, characters, photographs, trademarks, and other protected content.

What should I check before submitting a custom apparel order?

Confirm the garment style, color, size, quantity, artwork resolution, transparent background, spelling, print dimensions, and placement before submitting the order.

For bulk orders, team shirts, uniforms, or apparel with different names and numbers, review the entire size and quantity list carefully. Keeping the artwork, garment specifications, and print placement consistent creates a more uniform result across the order.

Contact the DTF Dallas team before checkout when you need help choosing the garment, preparing the file, or organizing a complex group order.

What happens if I choose the wrong garment size?

Incorrect size selection is not eligible for a refund on custom-printed garments, so review the product-specific size chart carefully before ordering. DTF Dallas does provide a free reprint within 45 days of delivery for verifiable production issues such as manufacturing defects, print quality problems, or incorrect items; see the refund policy for details.

What should I do if there is a problem with my custom apparel order?

Email info@dtfdallas.com with your order number, a description of the issue, and clear photographs.

Report visible damage, shortages, or incorrect items within 72 hours of delivery, and print-quality or adhesion concerns within 45 days, so the DTF Dallas team can review the order and determine the appropriate resolution under the refund policy. Verifiable issues qualify for a free reprint, and photo evidence is enough in most cases.

Keeping the item in its received condition and providing complete information helps the support team respond quickly and evaluate the issue accurately.

Ready to order?

Shop custom apparel by category